At pc999, your privacy is not an afterthought — it is a fundamental part of how we operate. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own information. Please read this document carefully before registering or using any feature of the pc999 Platform.
pc999 ("we", "us", "our") operates the online gaming and sports betting platform accessible at pc999.asia (the "Platform"). This Privacy Policy sets out the basis on which we process any personal data we collect from you or that you provide to us when you use the pc999 Platform.
We are committed to protecting your privacy and handling your personal information with the care and transparency it deserves. This policy applies to all users of the pc999 Platform — including registered account holders, visitors browsing without an account, and anyone who contacts our support team. Whether you are playing cricket betting markets from Karachi, spinning slots from Lahore, or fishing arcade games from Islamabad, the same privacy standards apply to everyone on the pc999 Platform.
For the purposes of applicable data protection law, pc999 is the data controller responsible for your personal data collected through the Platform. As data controller, pc999 determines the purposes and means by which your personal data is processed.
All data protection queries, access requests, and complaints relating to the handling of personal data by pc999 should be directed to our support team using the contact information provided in Section 16 of this Policy.
pc999 collects the following categories of personal data from users of the Platform:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, CNIC, DOB, address | KYC verification, age check, account management |
| Financial | PKR transactions, payment methods | Payment processing, fraud prevention, AML compliance |
| Gaming Activity | Bets, game sessions, wagers | Service delivery, responsible gaming monitoring |
| Technical | IP address, device, browser | Security, geo-restriction, fraud detection |
| Communications | Support emails, chat logs | Customer service, quality assurance |
pc999 collects personal data through the following means:
pc999 processes your personal data for the following purposes:
To create, manage, and maintain your pc999 account, including processing your registration, verifying your identity, and enabling access to all Platform features.
To provide the gaming and sports betting services you have registered for, including processing bets, settling game results, calculating cricket market outcomes, and crediting winnings to your PKR balance.
To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and debit cards, and to maintain accurate transaction records in PKR.
To meet our obligations under applicable international gaming licensing requirements, anti-money laundering (AML) regulations, and know-your-customer (KYC) standards. This includes verifying that Players are aged 21 or above and are not located in Prohibited Jurisdictions.
To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, multi-accounting, and other prohibited conduct as defined in the pc999 Terms and Conditions.
To monitor gaming activity for indicators of problem gambling, to apply and enforce responsible gaming tools set by the Player (such as deposit limits and self-exclusion), and to fulfil our duty of care obligations to all Players on the Platform.
To respond to your queries, complaints, and support requests, and to maintain records of communications for quality assurance and dispute resolution purposes.
To send you promotional offers, bonus notifications, and platform updates by email or SMS where you have explicitly consented to receive such communications. You may withdraw marketing consent at any time by contacting pc999 support.
pc999 processes your personal data on the following legal bases:
Cookies are small text files placed on your device by the pc999 Platform when you visit. They allow the Platform to recognise your device, remember your preferences, and analyse how the Platform is used.
You may configure your browser to refuse non-essential cookies at any time. Please note that disabling essential cookies will prevent some features of the pc999 Platform from functioning correctly, including account login and game loading.
pc999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:
Your payment details are shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing providers solely to process deposits and withdrawals. These processors operate under their own privacy policies and are bound by applicable financial data protection standards.
Your identity documents and verification data are shared with contracted KYC service providers for the purpose of identity and age verification. These providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable data protection law.
Technical data including IP addresses and device fingerprinting signals are shared with contracted fraud prevention service providers to protect the Platform and its users from fraudulent activity.
pc999 may disclose your personal data to gaming regulatory authorities, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory direction. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pc999's business, your personal data may be transferred to the successor entity as part of the transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.
pc999 is an internationally licensed gaming operator and its data processing infrastructure may be located in jurisdictions outside Pakistan. Where your personal data is transferred to or processed in countries that may not have data protection laws equivalent to those of your home country, pc999 implements appropriate safeguards to protect your data — including contractual data protection clauses with all service providers who process personal data on our behalf.
pc999 retains your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Data subject to an ongoing legal dispute, regulatory investigation, or law enforcement request may be retained beyond standard retention periods until the matter is resolved.
pc999 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pc999 will notify affected users without undue delay and take all necessary steps to contain and remediate the breach.
Subject to applicable data protection law, you hold the following rights in relation to the personal data pc999 holds about you:
You may request a copy of the personal data pc999 holds about you, along with information about how it is processed.
You may request correction of any inaccurate or incomplete personal data pc999 holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that pc999 restricts the processing of your data in certain circumstances, such as where you contest the accuracy of the data.
You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on consent (e.g. marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, contact pc999 support at [email protected]. We will respond within 30 days.
The pc999 Platform is strictly for adults aged 21 years and above. pc999 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately close the associated account and delete all data collected in connection with it in accordance with our responsible gaming obligations.
If you are a parent or guardian and have reason to believe a minor has registered at pc999 using false information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
The pc999 Platform may contain references to third-party services — such as payment providers or game studios. These third parties operate their own privacy policies, and pc999 is not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of pc999.
pc999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where material changes are made, we will notify registered Players by email and via a prominent notice on the Platform, with a minimum of seven (7) days advance notice before the updated Policy takes effect.
The version date displayed at the top of this document indicates when the Policy was last updated. Continued use of the pc999 Platform following the effective date of an updated Policy constitutes your acceptance of the updated terms.
For any privacy-related queries, data subject access requests, complaints, or consent withdrawal requests, please contact the pc999 Data Protection team using the details below:
Please include "Privacy Request" in the subject line of your email and provide sufficient detail to allow us to identify your account and process your request efficiently. We aim to acknowledge all privacy requests within two (2) business days and to respond in full within thirty (30) calendar days.
Six pillars that underpin pc999's commitment to handling your personal data responsibly.
All data transmitted between your device and the pc999 Platform is protected by TLS 1.3 encryption. Sensitive stored data uses AES-256 — the same standard used by international financial institutions.
pc999 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to deliver and improve the pc999 service for Pakistani players.
We only send promotional communications to players who have explicitly opted in to receive them. You can withdraw marketing consent at any time with a single request to our support team.
Your CNIC and identity documents are processed solely for age and identity verification purposes by contracted, vetted KYC providers. Documents are not retained beyond the legally required period.
pc999 gives you full control over your personal data — you can request access, correction, deletion, or portability of your data at any time by contacting support. Requests are handled within 30 days.
This Privacy Policy is reviewed and updated whenever our data practices change. Material updates are communicated to all registered players in advance — no silent policy swaps, ever.
Your data is protected. Now log in and enjoy cricket betting, slots, and more — all in PKR.
All real-money gaming and betting at pc999 is strictly restricted to players aged 21 years and above. pc999 actively monitors account activity for signs of problem gambling and provides a full suite of responsible gaming tools including deposit limits, session time caps, cooling-off periods, and self-exclusion.
For full information on available tools and support resources for Pakistani players, visit the Responsible Gaming page.